We value transparency throughout your healing process.

Phone calls are by appointment only. We are most responsive via email. We do our best to return your email inquiries and messages through the portal within 24-48 business hours.

We respect your privacy. That is why we use HIPAA/HITECH compliant software for virtual appointments and medical record maintenance. We also maintain confidentiality in the therapeutic relationship outside of session by de-identifying your information if we engage in consultation, supervision, and/or research.

Payment is due at the time of session. For self-pay and out-of-network insurance clients, this will be the full session fee. For in-network insurance clients you are responsible for either the copay, coinsurance, or the deductible amount at the time of session, which may vary depending on your plan. We do our best to help you navigate the overwhelming world of insurance, but ultimately you are responsible to provide us with up-to-date insurance information, to tell us if you are covered by more than one insurance, and to know what benefits your insurance plan covers. You are responsible for paying for services not covered by your insurance.

We currently accept:
+Sentara Health Plans (commercial and medicaid)
+TRICARE (certified Out-Of-Network)

Check your out-of-network insurance benefits here

LPC:
Initial Session $230
Individual Art Therapy 90 min $300
Individual/Virtual/Art Therapy 60 min $200
Individual/Virtual/Art Therapy 45 min $175
Couples Counseling 75 min $230
Missed Individual Appointment $175
Skills Group/Skills Class 90 min $60
Missed Group $60

Licensed Resident:
Individual/Virtual/Art Therapy 60 min $100
Missed Individual Appointment $85
Skills Group/Skills Class 90 min $60
Missed Group $60

The No Surprises Act was created in order to increase transparency about costs for healthcare services and protect uninsured or self-pay clients from surprise medical bills in the mail. If you are self-paying for services, you will receive a Good Faith Estimate at the beginning of treatment which includes anticipatory costs for services. For example, weekly 60-minute therapy appointments at $200/hr for 52 weeks of treatment is estimated to be $10,400. If you receive a bill that is $400 more than your Good Faith Estimate, you may dispute the bill. For more information on the Good Faith Estimate view the Center for Medicare and Medicaid Services.

We respect your time, and we specifically have a time reserved for you. However, life does happen. If for any reason you need to cancel an appointment, please do so 24 business hours in advance, as this will give us enough time to fill that time slot with someone else. Otherwise you will be subject to a missed appointment fee.

All artwork created in session is viewed as a form of protected health information (PHI) and therefore is treated with the same respect as other forms of PHI (see HIPAA).

The practice currently has a social media presence on Instagram, Facebook, and LinkedIn. However, individual therapists will not accept friend requests or follow clients on social media as this is viewed as a breach of confidentiality in the therapeutic relationship. See what we are up to on Instagram, Facebook, and LinkedIn!